PEOPLE

Valuing People and Communities
The safety and well-being of everyone on Team BNSF and everyone in the communities where we live and work is of enduring importance.

Purpose Driven Work


BNSF is a place where people work with true purpose, building interesting and meaningful careers and becoming essential parts of one of the best teams in the nation.

Day in, day out, we are empowered to use our strengths, our creativity, and our experience to move our company – and our country – forward, doing what it takes to move freight safely and efficiently while we drive innovation, seize opportunity and build a stronger and smarter future for us all.

Vision, Values & Leadership


Our Vision

Our vision is to realize BNSF’s tremendous potential by providing transportation services that consistently meet our customers’ expectations.

Our Values

To live the vision, BNSF team members embrace a set of shared values:

  • Listening to customers and doing what it takes to meet their expectations.
  • Empowering one another, showing concern for our colleagues’ well-being and respect for their talents and achievements.
  • Continuously improving by striving to do the right thing safely and efficiently.
  • Celebrating our rich heritage and building on our success as we shape our promising future.

Our ideal success in living our Vision & Values is evident when we fulfill the highest expectations of our four key stakeholder groups and when:

  • Our employees work in a safe and secure environment, are focused on continuous improvement, share in the opportunity for personal and professional growth available to all team members and take pride in their association with BNSF.
  • Our customers find it easy to do business with us as they receive damage-free service, accurate and timely information regarding their shipment and the best transportation value.
  • Our owners 1) earn financial returns that exceed other railroads and the general market as a result of BNSF’s superior revenue growth and operating ratio, and 2) earn a return on invested capital that is greater than our cost of capital.
  • The communities we serve benefit from our sensitivity to their interests and to the environment in general, our adherence to the highest legal and ethical standards and the participation of our company and our employees in community activities.

Our Leadership Model

BNSF team members have embraced a leadership model whose tenets include:

  • Create a compelling vision.
  • Model the way.
  • Lead more, manage less.
  • Communicate, communicate, communicate.
  • Make development a priority.

The Enduring Importance Of Safety


Employee Safety

At BNSF, our safety vision centers on the belief that every accident or injury is preventable.

We will achieve an operation free of accidents and injuries through:

  • A culture where safety is a core value and the most important thing we do.
  • A work environment that provides resources and tools to eliminate or safeguard all known hazards.
  • Work practices and training for all employees that help drive continuous improvement in safety processes and performance.
  • An empowered workforce where employees take responsibility for their personal safety as well as the safety of others and the communities we serve.

Safety Performance

In terms of safety performance, 2024 was our second-best year, following only 2023’s record low injury frequency rate. We achieved a solid reduction in reportable rail equipment incidents, which were down approximately 25 percent from 2023. Two high-volume California operations — our Hobart Intermodal facility and our Fresno terminal — have both achieved injury-free safety streaks of more than 1,000 days.

Employee Training

Our multi-faceted approach to safety training for BNSF team members includes formal training programs based on technical rules, rail industry recommendations and federal regulations, as well as BNSF-specific initiatives developed and implemented by our experts. We invest in a combination of field, on-the-job, long-distance and technical safety training programs.

One example of how we employ advanced technology is our mechanical virtual reality (VR) training on maintenance processes for Tier IV locomotives. Additional training enhancements in 2024 included the provision of Safety Leader Training through our Transportation Supervisor Academy and a new agreement with the SMART-TD for consolidated new hire conductor training in Overland Park, Kansas.

Internal Recognition

Every year, BNSF grants two prominent awards to celebrate our culture of safety, one of which recognizes individuals and the other which rewards teams.

2024 Safety Employees of the Year
Recognizing team members in multiple departments who embody the BNSF commitment to safety.

Engineering

  • Chris Coleman, Track Foreman, Red River South Division

Mechanical

  • Tim Webb, System Maintenance Terminal Crane & Rigging Coordinator, Topeka, Kansas

Transportation

  • Eric Bachelor, Team Safety Lead, Needles, California

2024 Safety Bell Recipients
Recognizing BNSF teams that achieve the lowest injury-frequency ratios.

  • Best Overall Division – California Division
  • Best Transportation Team – Kansas Division
  • Best Mechanical Shop – Northtown, Diesel Shop
  • Best Field Mechanical – California and Powder River Division
  • Best Engineering Team – Southwest Division
  • Best Intermodal Equipment Operators – Memphis and Seattle Division

Customer Safety & Security

BNSF is committed to keeping our customers’ shipments safe and secure, from pickup to delivery. We employ our own fully certified state law enforcement officers who carry full police and arrest powers. BNSF Police conduct proactive, uniformed patrol to protect against trespassing and cargo theft across the network. We work collaboratively with state and local authorities, customers and citizens to address security threats, enhance preparedness and advocate for legislation that protects the supply chain.

At our intermodal facilities, BNSF deploys site-specific security procedures, processes and physical security. Our robust security protocols and dedicated resource protection team are focused on protecting our network from theft. BNSF has a three-tier strategy for reducing security incidents:

  • Prevention: BNSF continues to invest millions of dollars on enhancing security fencing, lighting, surveillance systems and police staffing.
  • Effective Enforcement: BNSF police continue to prevent and disrupt criminals, so our customers’ freight is protected from pickup to delivery.
  • Public Policies: BNSF is committed to working with local, state and federal elected officials to enhance public policies influencing the criminal justice system for continued improved outcomes for our customers.

Community Safety

Resources for Responders

BNSF successfully transports hazardous materials safely – 99.99% of BNSF hazmat shipments reach their destination without a release caused by a train incident. Our rigorous approach to hazmat safety is informed by a framework of measures focused on prevention, mitigation and response. Resources include a network of 180+ responders and advisors trained to deal with all types of hazmat releases and emergency response equipment strategically positioned at 60+ locations across our network.

Resources for responders include:

  • Free training for first responders through the Transportation Community Awareness and Emergency Response (TRANSCAER) program.
  • BNSF trained 9,342 local emergency responders in Railroad Emergency Response and Hazardous Material Awareness through online and in-person sessions in communities across our network in 2024.
  • The AskRail App gives responders access to real-time data on each rail car in a train and its contents, as well as providing railroad contacts during incidents.
  • The bnsfhazmat.com website arms community responders with railroad and hazmat information and tools for training.

Grade Crossings

Ongoing efforts to improve safety at highway-rail grade crossings include community education and awareness campaigns, train crew education and testing, the deployment of new safety technology and crossing closures. BNSF has one of the lowest highway-railroad grade crossing collision rates in the rail industry. For the past several years, we have spent an average of $145 million annually on programs related to grade-crossing safety. Our expenditures include 24 total full-time employees in charge of crossing safety efforts, plus teams dedicated to crossing/signal maintenance and vegetation control. The investment in grade-crossing safety includes an annual average of $22 million to maintain grade-crossing road surfaces.

Network Inspections

BNSF regularly inspects all aspects of our network, including our locomotives, track, rail and bridges, and we conduct additional weather-event inspections as conditions demand. Our team of trained inspectors utilizes advanced equipment including instrument-equipped rail cars, bridge inspection vehicles and unmanned aerial vehicles (UAVs). Our inspections are consistent with federal regulations, and we are committed to timely maintenance, repair and replacement whenever issues or potential issues are detected.

Safety-enhancing technology includes:

  • Machine Vision Systems (MVS)
  • Autonomous track measurement systems
  • Ultrasound for internal rail inspections
  • Ground penetrating radar
  • High-Definition cameras

Monitoring Brake Health

Cold wheel detectors utilize temperature readings to identify potential braking issues, singling out cars for manual inspection and repair with pinpoint accuracy. The leveraging of this technology allows us to manage our network brake health more effectively and efficiently, cutting down on service interruptions due to braking issues and keeping trains moving.

Utilizing AI to Enhance Safety

BNSF uses advanced technologies, including MVS and thermal sensors, to monitor the health of more than 1.5 million wheels in motion across our network. With Artificial Intelligence (AI) capabilities, we can now analyze inspection data more effectively than ever. AI algorithms sift through more than 35 million readings from our wayside detectors each day, enabling us to predict maintenance needs in advance. This lowers the likelihood of breakdowns and service interruptions, enhancing fluidity and safety. We are leveraging AI to improve safety and efficiency in many other areas as well, including using AI algorithms to bolster our Automated Yard Check system and to optimize how we build and load our trains.

Valuing Our Team Members


Total Rewards

BNSF believes in providing competitive total rewards, including compensation, bonus opportunities, investment and retirement packages, health and welfare coverage, holistic wellness and employee assistance programs, career development and paid time-off. Our total reward programs are designed to compensate employees fairly, promote internal equity, reward individual performance and link pay directly with key business strategies and company goals. Our competitive total rewards approach enhances BNSF Railway’s ability to recruit, retain and motivate strong-performing team members.

A Range of Benefits

BNSF offers a range of benefits that many team members can utilize. Some of the benefits highlighted below apply to both exempt and union employees, dependent upon agreement.

Financial Benefits include:

  • Competitive pay and bonus (including paid vacation and overtime-eligible pay)
  • BNSF-sponsored 401(k) plan company match contribution (match varies per union agreement)
  • Employee Stock Purchase Plan – Berkshire Hathaway (BRK.B) stock
  • Railroad Retirement Benefits
  • Comprehensive healthcare benefits including telemedicine, prescription drugs, autism care and a Health Savings Account (HSA) with contributions from BNSF
  • Cancer support services, including second opinion services
  • Family building and support services (fertility, pregnancy, adoption, surrogacy and parental support – some of which may include financial assistance from BNSF)
  • Menopause support
  • Dependent care and/or daycare assistance programs, which may include a company match
  • Life insurance provided by BNSF
  • Wellness programs, including fitness discounts, health coaching, weight loss, tobacco cessation and stretching programs, health vending options, onsite health screenings, vaccinations and blood pressure units
  • Employee Assistance Program (EAP), behavioral health services and a broad suite of work, life and financial resources
  • Career growth, advancement opportunities and paid training
  • Mentoring and recognition programs
  • Charity matching gifts through the BNSF Foundation
  • Competitive tuition reimbursement program (subject to eligibility)
  • Award-winning and inclusive culture with employee-led business resource groups

Employee Development

Our team members have opportunities to enhance their skills through best-in-class training including using life-size and virtual reality simulators, technical apprenticeships, on-the-job rotations and guidance from industry experts, peers and BNSF leaders. We promote career development in several ways, including programs for management trainees and first-line supervisors, along with opportunities for formalized feedback and coaching, leadership training, mentoring and tuition reimbursement. BNSF Railway’s award-winning People Leader Training (PLT) program began in 2001 and serves all exempt employees. The purpose is to grow leadership capability and accountability and evolve our culture, while supporting the consistent implementation of the BNSF Leadership Model.

Attracting and
Retaining Team Members

College & Military Recruiting

At BNSF, we have a variety of job opportunities for high school and college graduates, as well as for those who have served in the military. We have expanded our recruitment initiatives to enhance our efforts in attracting a broader population from all backgrounds and regardless of protected characteristics. Our recruitment efforts span college campuses, military bases, vocational/technical colleges, and high schools, aiming to attract the best qualified talent for trainee and professional roles, experienced first-line supervisor positions (Mechanical, Transportation, Engineering), conductor roles, maintenance of way positions, and more.

We recognize the growing demand for STEM professionals and the projected deficit of 1.4 million jobs going unfilled in the U.S. by 2025. To ensure we are ready to fill our roles with the best talent, we have increased our engagement with on-campus student groups focused on science and engineering.

In 2024, BNSF sponsored our 26th annual Technology Awareness Day at our headquarters in Fort Worth, Texas. More than 150 students from underserved high schools in the Dallas-Fort Worth area learned about opportunities for STEM careers. Fifteen tech companies and 13 colleges provided insights in areas including job readiness and college financial aid.

Inclusion & Engagement


At BNSF, inclusion of all people without regard to protected characteristics is a foundational value and has been core to our shared Vision and Values since our inception. BNSF believes that fostering an inclusive culture for all employees leads to a safer, more engaged and productive workforce.

As members of the BNSF community, our employees are entitled to:

  • Be treated with dignity and respect.
  • Have equal access to tools, resources, training and development opportunities.
  • Have equal opportunity to achieve their full potential.

Employee Resource Groups

Our company and communities offer a wealth of opportunities for employees and their teams to engage as members of our employee-led resource groups. These groups are voluntary and open to all employees regardless of protected characteristics. The collaborative efforts within resource groups help to build a stronger, more cohesive community, ultimately driving inclusion within our company.

Valuing Veterans

BNSF knows military veterans have the experience, determination and dependability to be teammates that can always be counted on. That’s why we have a long legacy as a top employer of military veterans. In fact, nearly a one in five BNSF employees has served in the U.S. Armed Forces. We also support reservists by providing time off for training and deployment. Our BRAVE (Business Resource and Veterans Engagement) group helps veterans, reservists and first responders engage with communities, build leadership skills and develop their careers.

Collaborating With Our Customers and Suppliers


BNSF is committed to fair treatment of all our customers and suppliers. We regularly collaborate with customers to create enhanced supply chain solutions. For instance, we work closely with companies to help them integrate more rail into their supply chains in order to decrease their costs and carbon emissions.

Our Agricultural Ombudsmen program is another example of collaboration. Through the program, BNSF Managers of Agricultural Development are placed in key locations around our network to build relationships with farmers and their crop associations, locally and nationally, promoting open and productive communication between farmers, grain companies, farm organizations and appointed and elected officials. Additionally, our Ombudsmen work with field customers to address issues across the gamut of the customer-railroad relationship and serve as a critical starting point for customers who wish to expand and grow on BNSF.

We value our suppliers. We purchase material and service items from an extensive list of sources. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers.

Community Engagement & Philanthropy


Special Train Trips

To thank our team members, their families and the communities they live in, we run the BNSF Employee Appreciation Special (EAS) every year. This beautiful train of vintage stainless steel passenger cars visits various parts of our 32,500-mile network, offering fun activities and scenic rides. In 2024, the EAS visited four Montana locations, including Laurel, Livingston, Missoula and Helena.

BNSF Railway Foundation

The primary way the company contributes to national, regional and local charitable organizations is through the BNSF Railway Foundation.

The Foundation supports causes and programs including:

  • Veteran-focused groups including Wreaths Across America, the USO, Toys for Tots, Military Miles Marathons, the Wounded Warrior Project and the Big Red Challenge.
  • Groups who promote health and education in our communities, such as All Kids Bike, the Tulsa Dream League and the Museum of Science & History in Memphis.
  • Groups who support environmental protection and conservation efforts, such as Friends of the Mississippi River and the Lake Effect Conservancy.

Team Member Giving

Every year, our generous team members, at locations across our network, volunteer and contribute their time and talents to numerous charitable causes in their communities. The BNSF Railway Foundation’s Employee Matching Gift Program matches employees’ financial donations to public charities dollar for dollar up to $20,000 per employee per year. The Foundation matches about $1 million annually to more than 700 organizations.