Valuing People and Communities
The safety and well-being of everyone on Team BNSF and everyone in the communities where we live and work is of enduring importance.
BNSF is a place where people work with true purpose, building interesting and meaningful careers and becoming essential parts of one of the best teams in the nation.
Day in, day out, we are empowered to use our strengths, our creativity, and our experience to move our company – and our country – forward, doing what it takes to move freight safely and efficiently while we drive innovation, seize opportunity and build a stronger and smarter future for us all.
Our vision is to realize BNSF’s tremendous potential by providing transportation services that consistently meet our customers’ expectations.
To live the vision, BNSF team members embrace a set of shared values:
Our ideal success in living our Vision & Values is evident when we fulfill the highest expectations of our four key stakeholder groups and when:
BNSF team members have embraced a leadership model whose tenets include:
At BNSF, our safety vision centers on the belief that every accident or injury is preventable.
We will achieve an operation free of accidents and injuries through:
In terms of safety performance, 2024 was our second-best year, following only 2023’s record low injury frequency rate. We achieved a solid reduction in reportable rail equipment incidents, which were down approximately 25 percent from 2023. Two high-volume California operations — our Hobart Intermodal facility and our Fresno terminal — have both achieved injury-free safety streaks of more than 1,000 days.
Our multi-faceted approach to safety training for BNSF team members includes formal training programs based on technical rules, rail industry recommendations and federal regulations, as well as BNSF-specific initiatives developed and implemented by our experts. We invest in a combination of field, on-the-job, long-distance and technical safety training programs.
One example of how we employ advanced technology is our mechanical virtual reality (VR) training on maintenance processes for Tier IV locomotives. Additional training enhancements in 2024 included the provision of Safety Leader Training through our Transportation Supervisor Academy and a new agreement with the SMART-TD for consolidated new hire conductor training in Overland Park, Kansas.
2024 Safety Employees of the Year
Recognizing team members in multiple departments who embody the BNSF commitment to safety.
Engineering
Mechanical
Transportation
2024 Safety Bell Recipients
Recognizing BNSF teams that achieve the lowest injury-frequency ratios.
BNSF is committed to keeping our customers’ shipments safe and secure, from pickup to delivery. We employ our own fully certified state law enforcement officers who carry full police and arrest powers. BNSF Police conduct proactive, uniformed patrol to protect against trespassing and cargo theft across the network. We work collaboratively with state and local authorities, customers and citizens to address security threats, enhance preparedness and advocate for legislation that protects the supply chain.
At our intermodal facilities, BNSF deploys site-specific security procedures, processes and physical security. Our robust security protocols and dedicated resource protection team are focused on protecting our network from theft. BNSF has a three-tier strategy for reducing security incidents:
Resources for Responders
BNSF successfully transports hazardous materials safely – 99.99% of BNSF hazmat shipments reach their destination without a release caused by a train incident. Our rigorous approach to hazmat safety is informed by a framework of measures focused on prevention, mitigation and response. Resources include a network of 180+ responders and advisors trained to deal with all types of hazmat releases and emergency response equipment strategically positioned at 60+ locations across our network.
Resources for responders include:
Grade Crossings
Ongoing efforts to improve safety at highway-rail grade crossings include community education and awareness campaigns, train crew education and testing, the deployment of new safety technology and crossing closures. BNSF has one of the lowest highway-railroad grade crossing collision rates in the rail industry. For the past several years, we have spent an average of $145 million annually on programs related to grade-crossing safety. Our expenditures include 24 total full-time employees in charge of crossing safety efforts, plus teams dedicated to crossing/signal maintenance and vegetation control. The investment in grade-crossing safety includes an annual average of $22 million to maintain grade-crossing road surfaces.
Network Inspections
BNSF regularly inspects all aspects of our network, including our locomotives, track, rail and bridges, and we conduct additional weather-event inspections as conditions demand. Our team of trained inspectors utilizes advanced equipment including instrument-equipped rail cars, bridge inspection vehicles and unmanned aerial vehicles (UAVs). Our inspections are consistent with federal regulations, and we are committed to timely maintenance, repair and replacement whenever issues or potential issues are detected.
Safety-enhancing technology includes:
Monitoring Brake Health
Cold wheel detectors utilize temperature readings to identify potential braking issues, singling out cars for manual inspection and repair with pinpoint accuracy. The leveraging of this technology allows us to manage our network brake health more effectively and efficiently, cutting down on service interruptions due to braking issues and keeping trains moving.
Utilizing AI to Enhance Safety
BNSF uses advanced technologies, including MVS and thermal sensors, to monitor the health of more than 1.5 million wheels in motion across our network. With Artificial Intelligence (AI) capabilities, we can now analyze inspection data more effectively than ever. AI algorithms sift through more than 35 million readings from our wayside detectors each day, enabling us to predict maintenance needs in advance. This lowers the likelihood of breakdowns and service interruptions, enhancing fluidity and safety. We are leveraging AI to improve safety and efficiency in many other areas as well, including using AI algorithms to bolster our Automated Yard Check system and to optimize how we build and load our trains.
BNSF believes in providing competitive total rewards, including compensation, bonus opportunities, investment and retirement packages, health and welfare coverage, holistic wellness and employee assistance programs, career development and paid time-off. Our total reward programs are designed to compensate employees fairly, promote internal equity, reward individual performance and link pay directly with key business strategies and company goals. Our competitive total rewards approach enhances BNSF Railway’s ability to recruit, retain and motivate strong-performing team members.
BNSF offers a range of benefits that many team members can utilize. Some of the benefits highlighted below apply to both exempt and union employees, dependent upon agreement.
Financial Benefits include:
Our team members have opportunities to enhance their skills through best-in-class training including using life-size and virtual reality simulators, technical apprenticeships, on-the-job rotations and guidance from industry experts, peers and BNSF leaders. We promote career development in several ways, including programs for management trainees and first-line supervisors, along with opportunities for formalized feedback and coaching, leadership training, mentoring and tuition reimbursement. BNSF Railway’s award-winning People Leader Training (PLT) program began in 2001 and serves all exempt employees. The purpose is to grow leadership capability and accountability and evolve our culture, while supporting the consistent implementation of the BNSF Leadership Model.
College & Military Recruiting
At BNSF, we have a variety of job opportunities for high school and college graduates, as well as for those who have served in the military. We have expanded our recruitment initiatives to enhance our efforts in attracting a broader population from all backgrounds and regardless of protected characteristics. Our recruitment efforts span college campuses, military bases, vocational/technical colleges, and high schools, aiming to attract the best qualified talent for trainee and professional roles, experienced first-line supervisor positions (Mechanical, Transportation, Engineering), conductor roles, maintenance of way positions, and more.
We recognize the growing demand for STEM professionals and the projected deficit of 1.4 million jobs going unfilled in the U.S. by 2025. To ensure we are ready to fill our roles with the best talent, we have increased our engagement with on-campus student groups focused on science and engineering.
In 2024, BNSF sponsored our 26th annual Technology Awareness Day at our headquarters in Fort Worth, Texas. More than 150 students from underserved high schools in the Dallas-Fort Worth area learned about opportunities for STEM careers. Fifteen tech companies and 13 colleges provided insights in areas including job readiness and college financial aid.
At BNSF, inclusion of all people without regard to protected characteristics is a foundational value and has been core to our shared Vision and Values since our inception. BNSF believes that fostering an inclusive culture for all employees leads to a safer, more engaged and productive workforce.
As members of the BNSF community, our employees are entitled to:
Our company and communities offer a wealth of opportunities for employees and their teams to engage as members of our employee-led resource groups. These groups are voluntary and open to all employees regardless of protected characteristics. The collaborative efforts within resource groups help to build a stronger, more cohesive community, ultimately driving inclusion within our company.
BNSF knows military veterans have the experience, determination and dependability to be teammates that can always be counted on. That’s why we have a long legacy as a top employer of military veterans. In fact, nearly a one in five BNSF employees has served in the U.S. Armed Forces. We also support reservists by providing time off for training and deployment. Our BRAVE (Business Resource and Veterans Engagement) group helps veterans, reservists and first responders engage with communities, build leadership skills and develop their careers.
BNSF is committed to fair treatment of all our customers and suppliers. We regularly collaborate with customers to create enhanced supply chain solutions. For instance, we work closely with companies to help them integrate more rail into their supply chains in order to decrease their costs and carbon emissions.
Our Agricultural Ombudsmen program is another example of collaboration. Through the program, BNSF Managers of Agricultural Development are placed in key locations around our network to build relationships with farmers and their crop associations, locally and nationally, promoting open and productive communication between farmers, grain companies, farm organizations and appointed and elected officials. Additionally, our Ombudsmen work with field customers to address issues across the gamut of the customer-railroad relationship and serve as a critical starting point for customers who wish to expand and grow on BNSF.
We value our suppliers. We purchase material and service items from an extensive list of sources. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers.
To thank our team members, their families and the communities they live in, we run the BNSF Employee Appreciation Special (EAS) every year. This beautiful train of vintage stainless steel passenger cars visits various parts of our 32,500-mile network, offering fun activities and scenic rides. In 2024, the EAS visited four Montana locations, including Laurel, Livingston, Missoula and Helena.
The primary way the company contributes to national, regional and local charitable organizations is through the BNSF Railway Foundation.
The Foundation supports causes and programs including:
Every year, our generous team members, at locations across our network, volunteer and contribute their time and talents to numerous charitable causes in their communities. The BNSF Railway Foundation’s Employee Matching Gift Program matches employees’ financial donations to public charities dollar for dollar up to $20,000 per employee per year. The Foundation matches about $1 million annually to more than 700 organizations.